Call Center Solution
Go3net Technologies has designed, configured and implemented contact Centre solutions for organizations of all sizes and in a wide range of industries.
Over the last few years, VoIP has proven to be a real game changer in the realm of telephony. As VoIP has become increasingly popular among companies and individuals, it has also taken over a substantial portion of the telephony market. With this recent surge in popularity, one may wonder why VoIP is such a resounding success. Here are three reasons why VoIP is so important:
One big feature of VoIP telephony is that it offers many options to users. Users now have a choice on many aspects of their phone usage. They can communicate through an audio-only conversation, as well as a video conversation. They can use traditional telephones, or they can opt to use IP phones, computers or mobile devise. The choices offered by VoIP telephony far exceed what has been possible so far.